In this privacy policy you can find your rights and information about the processing of your personal data. We ensure a particularly transparent and fair processing of your personal data by implementing Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the General Data Protection Regulation).

The controller of your personal data is Autotera, UAB, company code: 300526505, VAT tax code: LT100002128818, registered office address: Kęstučio g. 45-8, LT-44307, Kaunas. Phone number: +370 37 361087 , e-mail: info@autotera.lt

1. WHAT PERSONAL DATA ABOUT ME DO YOU REALLY NOT COLLECT AND PROCESS?

1.1 We do not collect or store your browsing history on third party websites;

1.2 We do not transmit any personally identifiable information about your browsing on our website.

2. WHAT PERSONAL DATA DO YOU COLLECT AND PROCESS ABOUT ME AND FOR WHAT PURPOSES?

2.1 We only collect and process adequate and appropriate personal data about you which is necessary for the purposes for which it is processed.

2.2 Personal data we collect and process:

2.2.1 Purchase dataName, Surname, Email address, Telephone number, Delivery address, Order details, Pickup method, Delivery method, Payment method, Payment details. When placing an order, you may designate another person to collect the goods you have purchased, provided that such person has given their consent. By providing us with the information of third parties who will collect the goods, you confirm that you have the consent of such persons to the transfer, use and processing of their personal data. We process this data on the basis of the contract of sale between you and us and on the basis of a legal obligation.

2.2.1.1 GoalSubject: Conclusion and execution of the sale and purchase agreement and handling of requests and questions.

2.2.2 Registration data: Email address, Name, Surname, Phone number, Delivery address. We process this data on the basis of your consent, which you express by registering.

2.2.2.1 Goal: to give you greater access to our services.

2.2.3 Data about the use of autotera.lt e-shop services: Name, Surname, Email address, History of your publicly published opinion about autotera.lt products, History of communication between us and you, Phone number, IP address, Order history, Payment history. In addition, depending on the services provided by autotera.lt, additional personal data may be collected in relation to your use of the autotera.lt online shop. We process this data on the basis of a contract or with a view to concluding a contract, our legitimate interest in ensuring the operation of the online shop.

2.2.3.1 Goal: to give you greater access to our services.

2.2.4 Cookie data: A history of behaviour in our online shop. For full details about cookies, please see section 7 - Cookies. We process this data on the basis of your consent.

2.2.4.1 Goal: to improve our service, we continuously analyse our activities in order to make the use of our online shop autotera.lt as simple and convenient as possible.

2.2.4.2 Storage period: please check the information on the storage period for cookies in section 7 - Cookies.

2.2.5 Reliability data: Personal data relating to your orders and their collection. We process this data on the basis of autotera.lt's legitimate interest to protect our interests and to ensure efficient delivery of goods.

2.2.6 Analytical dataA: We want to make the use of our online shop autotera.lt as easy and convenient as possible for you, so we carry out an ongoing analysis of our activities, during which we analyse and process the following personal data about you: your purchase history; your browsing history in our online shop; your payment history; feedback on the goods you have purchased; responses to surveys; and the history of communication between you and us, including email correspondence and telephone records. We process this data on the basis of our legitimate interest in ensuring the quality of our goods and services.

2.2.6.1 Goal: to improve our service, we continuously analyse our activities in order to make the use of our online shop autotera.lt as simple and convenient as possible.

2.2.6.2 Storage period: please check the information on the storage period for cookies in section 7 - Cookies.

2.2.7 New dataA: When we provide you with general offers for products and promotions, we process the following personal data: name, telephone number, email address, device identification numbers. We process this data on the basis of your consent or legitimate interest (Article 69(2) of the Law on Electronic Communications of the Republic of Lithuania provides for an exception to allow us to carry out direct marketing about similar products to our customers who have not objected to the sending of such messages by e-mail).

2.2.7.1 You have the right to withdraw from the service at any time by emailing your request to: info@autotera.lt

3. WHAT ARE THE CONSEQUENCES OF NOT PROVIDING DATA?

3.1 We regret that if you do not provide us with the personal data referred to in this policy, we will not be able to sell you goods or provide you with other services, as the processing of this data is necessary for the conclusion and performance of the contract and the provision of other services, and we are obliged to process personal data under the laws of the Republic of Lithuania regulating online payments and bookkeeping.

4. TO WHOM IS MY PERSONAL DATA TRANSFERRED?

4.1 Personal data is only transferred to trusted third parties with whom we have entered into contracts and only to the extent necessary to provide the service. For the purpose of the proper provision of the service, we transfer your personal data to the following partners:

4.1.1 Courier companies that deliver goods to the addresses you have provided;

4.1.2 Companies providing IT maintenance services;

4.1.3 For companies providing marketing and marketing services.

4.2 We also provide your Personal Data to:

4.2.1 To law enforcement authorities in accordance with the procedure provided for by the legislation of the Republic of Lithuania;

4.2.2 Public authorities and courts, where such obligation is provided for by applicable law.

4.3 In order to save your time and to eliminate as soon as possible the inconvenience caused by the incomplete or damaged delivery of the goods to you, in the course of the provision of after-sales service we transfer your personal data: name, surname, telephone number and the delivery address you have provided to us for the purpose of delivery of missing parts or new goods to the manufacturer of the incomplete or defective goods.

4.4 Please be informed that your personal data may be transferred outside the European Union. Your personal data is only transferred outside the EU under the following conditions:

4.4.1 Data is only transferred to our trusted partners who ensure that we provide our services to you;

4.4.2 Such partners have data processing agreements (standard contractual clauses approved by the European Commission) with which they ensure the security of your personal data in accordance with the requirements of law;

5. WHAT ARE MY RIGHTS?

5.1 Replace/correct incomplete or inaccurate data;

5.2 Request that we stop processing your data and delete it. This right is not absolute and in certain cases, we may not be able to delete your data for serious reasons provided by law (e.g. where the data is necessary for the performance of a valid contract);

5.3 Restrict processing;

5.4 You may access your personal data processed in the ways set out in this Policy.

5.5 Data portability, which means that you are allowed to receive in a structured, commonly used, computer-readable and interoperable format the personal data that you have provided to us and that we process by automated means. Right to data portability Subject to technical feasibility and at your request, such data may be transmitted directly to another person identified by you.

5.6 If you believe that your rights have been violated, you may apply to the State Inspectorate for Personal Data Protection for the protection of your rights.

6. HOW CAN I APPLY TO EXERCISE MY RIGHTS?

6.1 You may make requests to us in relation to the processing of your personal data in the following ways:

6.1.1 By sending us a request by email to: info@autotera.lt;

6.1.2 by submitting a request to us by telephone at +370 37 361087;

6.1.3 You may exercise certain of your rights through your personal autotera.lt account.

6.2 We identify you in our system by your email address. When you submit a request to us by one of the methods indicated, please always indicate the e-mail address for which the information is being collected. If you do not provide an email address, or if it is not the same as the email address of the person making the request, we will not be able to properly identify you and provide you with the information you have requested, or to implement your request.

7. WHAT ARE COOKIES?

7.1 Cookies are small text files that are sent to your device when you visit a website. Cookies help us to recognise your device and help us to improve the functionality of our website and make it easier to use.